Welcome to the Law Firm Disrupted, a briefing from Law.com editor Dan Packel that surveys new competitive pressures on law firms and how their managers are coping, plus insights on the tactics and tech employed by would-be disruptors. Have an opinion? Email me here. Want to be alerted to this dispatch in your inbox every Thursday? Sign up here.
Our reporters are continuing to talk with law firm leaders about how their firms are using generative AI. But I wanted to take a small bite out of the subject. Let’s look at the question of law firm staffing, primarily on the admin side. Sure, it’s not the flashiest of subjects, but it’s a safer one, because for now, it avoids the more fraught discussion of applying AI to client-facing work.